Tourism English (English for Tourism and Hospitality Management)

This course has been designed to prepare students for work in the tourism and hotel service industries.

At the end of the course, students should be able to communicate effectively in a range of business and tourism-related situations.  Students are encouraged to apply any tourism / business knowledge and experience that they might have as they work through course material.

Course books will be supplemented with material from other sources, including online materials, newspaper articles and video materials.

The course is also suitable for people who intend to take an examination in tourism and hospitality management English.

Special emphasis is placed on the relevant vocabulary, register and grammatical structures that are used in the field of tourism, and the client is given the opportunity to practise using the language that he or she has acquired by means of seminars, group sessions and communicative practice activities.

The client will also receive supplementary tuition in the essential English language skills of reading, writing, listening and speaking.

Typical Course Content
Enquiries and reservations.
Reception.
Hotel services.
Food service.
Local tours.
Complaints.
Checking out.
Tour operation – Contacts.
Tour operation – planning.
Negotiating.
Conferences.
Case studies.

Course intensity / Structure of the Course
Each English for Special Purposes course consists of :
• 20 lessons (= 15 hours) per week of General English.
• 10 lessons (= 7.5 hours) per week of specialised Tourism / Hospitality Management English tuition.
• projects, assignments, case studies, seminars, lectures and group sessions.
• progress reports and assignments.
• optional visits to relevant places of interests (additional cost).

Assessment and Certification
If a student follows this course, the student will be awarded the Tourism / Hospitality Management English Certificate as long as he or she completes all coursework and assessment pieces and shows consistently good attendance (Minimum 80%). By prior arrangement with the Director of Studies, we will also supply periodic progress reports.  The student will also be encouraged to take an external examination.

Course Duration
The duration of this course may vary depending on each student’s requirements.  Please discuss your requirements with our staff prior to enrolment.  The course is designed to run for 12 weeks, although some busy executives book shorter courses.

Entry Requirements
Please consult us for information regarding the course entry dates.  The minimum age for entry to this course is 18.  Furthermore, except by special arrangement, an upper-intermediate level of English is required for entry to the course.  You may be required to take an aptitude test (before you arrive) to judge whether your standard of English is sufficient for this course.  You may wish to take a course of English Language Studies (General English) before beginning your course of Business English to make sure that you gain the maximum benefit from your studies.

Maximum Group Size
There is a maximum group size of 18 in the General English component, although classes normally average around 14 students, in order to allow optimum interaction between group members and the course tutor.  There is a maximum group size of 6 students in the Tourism / Hospitality Management English component, although it is likely that there will be fewer than this number.  As long as we have a suitably-qualified and experienced teacher available for the duration of your booking, we guarantee to run the course even if just one client books this programme with us.  We also stipulate a minimum group size of four, so that the student may benefit from certain projects and class activities which require a high level of student input.

Every course includes:
• Placement test.
• Needs analysis.
• Skills development.
• Task-based activities.
• Systems work.
• Supportive error correction and constructive feedback.
• Learner skills development.
• Progress tests.
• Tutorials.
• Homework.
• Academic counselling.
• Preparation for external examinations.

The course fees are: £330 per week for the normal programme structure.

Course books / materials: the first course book is included in the price for students studying 5 or more weeks.  If a student changes level or changes course, they will need to buy a new book relevant to their new class / course / level.  Course books normally cost £35 – £45, depending on the course selected.  Workbooks (normally £25 – £35) are optional and can be purchased separately.

Students studying for 1-4 weeks may borrow books at the library for a refundable deposit.

For more information, please contact us by emailing:

david@internationalcontacts.co.uk